SHIPPING + RETURNS
- Shipments are delivered by a courier company.
- The cost of shipping is paid by the Customer.
Shipping time and cost with prepayment:
USA:
UPS (3-5 days delivery) 0,00 €–100,00 $ - 15,00 $
UPS (3-5 days delivery) 100,00 $ and more - Free
UPS EXPRESS (1-2 days) - 25,00 $
FEDEX (3-5 days delivery) 0,00 $–100,00 $ - 15,00 $
FEDEX (3-5 days delivery) 100,00 $ and more - Free
Australia: UPS (3-5 days delivery) - 55,00 $
Europe:
DHL Express ( 1-2 days) - 25,00 $
DPD Courier (3-5 days) 0,00 $–100,00 $ - 5,00 $
DPD Courier (3-5 days) 100,00 $ and more -
Free FEDEX (2-5 days) 0,00 $–100,00 $ - 5,00 $
FEDEX (2-5 days) 100,00 $ and more - Free
Poland:
Standard 0,00 $–100,00 $- 3,00 $
Standard 100,00 $ and more - Free
UK
UPS (3-5 days delivery) 0,00 €–100,00 $ - 15,00 $
UPS (3-5 days delivery) 100,00 $ and more - Free
UPS EXPRESS (1-2 days) - 25,00 $
FEDEX (3-5 days delivery) 0,00 $–100,00 $ - 15,00 $
FEDEX (3-5 days delivery) 100,00 $ and more - Free
The costs are independent of the number of products shipped.
After the Customer chooses the type of shipment, these costs are added to the amount of the Order in the summary.
RETURNS
Withdrawal Period: You can withdraw from the contract within 14 days without giving any reason.
Procedure:
- Submit a written statement within 14 days of receiving the goods (info@ekcentrik.eu).
- Use the model declaration form attached to these regulations (optional).
Refund:
- Full refund including delivery costs (except additional costs for non-standard delivery methods).
- Refund processed within 14 days from receiving your withdrawal statement.
Return of Goods:
- Return goods within 14 days of withdrawal.
- You are responsible for any reduction in value due to handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.